Learning Support Coach – Lean Manufacturing Operations (LMO)
Closing Date13th April, 2020
As a Learning Support Coach (LSC) with InterLearn you will have responsibility for the delivery and assessment of LMO Apprenticeship programmes and working with one of our largest manufacturing employers. You will be based at their designated site in West Yorkshire as this is a field-based role, and will be based on the location of the Apprentices. You will be responsible for a caseload of Apprentice learners who you will coach, train and monitor in terms of their learning and progression throughout the duration of the programme.
InterLearn is a national independent training provider operating predominantly in Yorkshire, the Midlands, London and the South East. We deliver training programmes and apprenticeships across diverse sectors including manufacturing & production, transport and logistics and professional services with a range of apprenticeships provided in each, from L2 business admin and supply chain operative to L5 Operations Manager. As a flexible, entrepreneurial young business, working for InterLearn brings many benefits, not least a competitive salary and overall generous remuneration package.
- To deliver classroom-based and/or remote 1:1 sessions to Apprentices associated with their subject specialism against the apprenticeship programme and level.
- To continuously improve and update teaching resources within their remit and capabilities subject to internal quality assurance.
- To use a range of teaching and learning techniques to engage and motivate learner success, achieving a grade 2 as minimum in all OTLA’s conducted.
- To provide Apprentices with support in the classroom and remotely on a 1:1 basis, ensuring monthly minimum interventions are achieved
- To assess Apprentice achievements and provide detailed feedback to support ongoing improvements
- To support and deliver functional skills English and maths at the appropriate level
- Be able to effectively measure the development of knowledge, skills and behaviours throughout the learner journey
- To ensure each Apprentice is following the agreed programme and schedule, delivering high standards and achieving learners in line with their expected end dates.
- To report to their Line Manager any disciplinary and/or classroom/learner management issues, flagging high risk learners to reduce the risk of early leavers.
- To mentor Apprentices to achieve and learn professional skills required for the work place in line with the appropriate Apprenticeship Standard/framework
- To adapt delivery and assessment to meet the broad range of learning needs including the needs of those with learning difficulties and/or disabilities
- To monitor the progress of the Apprentices within their caseload, all learners must show positive progression across their programme each month.
- To maintain appropriate tracking systems and procedures relating to quality, compliance, management and assessment in line with AO, Apprenticeship Standards, Interlearn and all other regulatory requirements
- To ensure your compliance with business systems and procedures
- To carry out and record regular Apprentice reviews as required
- To maintain professional knowledge in the subject/sector specialism and models of curriculum development. Attend training courses to further your personal development and knowledge
- To have effective awareness of raising attendance, retention and achievement
- To provide professional customer service to external and internal customers
- To ensure that all the compliance and process requirements of funding partners are met in full
- To carry out regular on-site reviews of materials and delivery methods with the Curriculum Lead for the subject area and report findings
- To review Information technology and how it can be used to extend and enhance the programme
- To perform any ad-hoc duties that the Company considers to be reasonable.
- To be mindful of own personal safety and the safety of apprentices and colleagues in line with The Safe Guarding Policy and to report any areas for concern as appropriate
- To embed British Values, Equality and Diversity, Employability and Health and Safety into all programme delivery
Key Outcomes to be measured
- Overall success rates of 80%, timely success rate of 75%
- All functional skills qualifications to be achieved by month 9
- Stakeholder satisfaction levels of 85% minimum
- 90% learner retention
- Grade 2 delivery as a minimum
- <5% error rate during funding audits
- Accurate recording of 20% off the job.
- Formal reviews to take place quarterly
Qualifications and Knowledge
- Appropriate subject specialism qualification at level 3 or above
- Ability to teach and assess at all levels of subject specialism/s required to fulfil the role
- Relevant occupational competence
- Hold or be willing to work towards the Level 3 Certificate in Assessing Vocational (TAQA L3). A1 D32/33 acceptable providing practice/CPD is up to date.
- Focused on achieving outstanding retention and achievement rates
- Overall sound educational background
- GCSE Grade C or above English and maths
- Be confident and comfortable supporting Functional Skills English and maths with apprentices on a 1:1 basis
- Previous IQA experience
- You will be rated as ‘excellent’ as a Trainer evidenced by learner feedback
- The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice. D34 or V1 acceptable providing practice/CPD is up to date. Or willingness to work towards TAQA L4.
- Functional Skills English and maths Level 2
- Strong partnership working to drive our success
- Good understanding and application of team work
- Willing to take responsibility and accountability
- Problem solver
- Attention to detail
- Ability to motivate and drive learners to succeed
- Self-starter, well-motivated and enthusiastic
- Good time management
- Highest levels of integrity and honesty
- Ability to relate to young people
- Positive mental, can do, attitude